For Parents & Guardians

Your Peace of Mind: Supporting Our Student's Journey at Dwell
We understand that entrusting your child to student accommodation is a significant decision. Your priority is their safety, well-being, and academic success, and those are our unwavering commitments at Dwell Student Living across the UK. We're here to provide not just high-quality accommodation, but a supportive environment where students can thrive and you can have complete peace of mind.
Our Promise to You and Our Residents
At Dwell, we take our responsibility seriously. We're dedicated to creating a secure, inclusive, and enriching living experience that complements your child's university journey in the UK. Here's how we ensure their well-being and your confidence in choosing Dwell:
Your Student's Safety is Our Priority:
Secure Living Environments: All Dwell properties are equipped with 24/7 CCTV monitoring and secure fob entry systems, ensuring only residents have access. Our dedicated on-site teams are always vigilant, providing a safe and controlled environment.
- Dedicated Evening Support: For added reassurance, we have security personnel available during the evenings to offer assistance and support to any student who needs it.
- Stringent Fire Safety Measures: We adhere to the highest fire safety standards, conducting regular weekly fire alarm tests and mandatory fire evacuation drills throughout the year to ensure everyone knows what to do in an emergency.
A Respected and Reliable Choice:
- ANUK Accreditation: Dwell Student Living is proud to be accredited by ANUK (The Accreditation Network UK). This demonstrates our commitment to adhering to a strict code of standards for student accommodation, ensuring we provide the best possible service and living standards. Learn more about ANUK here.
Supporting Their Well-being and Growth:
- A Dedicated Team: Our passionate Dwell staff are the heart of our community. They actively promote a healthy lifestyle, build awareness of on-site and university events, and provide a crucial support network for students as they navigate university life.
- A Welcoming and Inclusive Community: We foster a vibrant and inclusive environment where students can connect, build friendships, and feel a sense of belonging, helping them adjust to university and combat any feelings of being left out.
Practical Support for a Smooth Transition:
- Financial Peace of Mind: We understand that financial concerns can arise. Our on-site teams are always available for students (and parents, if needed) to sit down and discuss payment options if difficulties occur. Early communication is key, and we're here to find solutions.
- All-Inclusive Living: To make budgeting simple and stress-free, our rent covers all essential bills, including water, electricity, heating, high-speed Wi-Fi, and contents insurance. No hidden costs, just straightforward living.
- Easy Settling In: We've partnered with UniKitOut to offer convenient kitchen and bedding packs that can be delivered directly to your child's accommodation before they arrive. Use code “DWELL10″ for a 10% discount, making their move-in as seamless as possible. Shop here.
Your Next Steps for Peace of Mind
We invite you to learn more about how Dwell Student Living provides a safe, supportive, and enriching environment for your child's university journey in the UK. Explore our UK accommodation options to find the perfect fit for your child. Seeing is believing, so why not book a virtual or in-person tour to experience Dwell for yourself? For any immediate questions, our FAQs page is a helpful resource.
We are here to answer any questions you may have and look forward to welcoming your child to the Dwell community.